The Visiting Nurse Association (VNA) of the Treasure Coast announces the team who cared for hospice patients at the special needs shelter during Hurricane Irma as the most recent Associates of the Quarter. The team consisted of VNA employees Paula Ferguson, Barbara Monroe, Sam Marcillon, Kim Smith, Lisa Sparks, Kathy Emborsky, Sue Marsden, Ginny Lange, Brenda Corrall, April Brown, Richard Whipple, and Melissa King. This team sprang into action and provided exceptional care to hospice patients who were required to weather out the storm at the special needs shelter during Hurricane Irma.
Associates of the Quarter are nominated by their peers for demonstrating VNA’s core values: integrity, collaboration, accountability, respect, and excellence. “Typically, the VNA recognizes a single associate. However, these individuals all deserve to be honored for their dedication to the community in its time of need,” said Kathy Orton, Vice President of Clinical Services. “We are proud to have such devoted employees, who never lose sight of our vision to provide the highest quality patient care.”
Irma was no match for Hospice Team’s commitment to VNA’s core values. They responded with grace, by collaborating with their teammates, patients, the community and patients’ family members to ensure patients experienced a seamless continuum of quality care, despite the improvised setting. Associates exhibited laser focus on caring for patients and their families during the three-day shelter stay.
Together they understood comfort and care can be provided in many settings. Despite being confined to a crowded room, sleeping on cots, eating cafeteria food for days, the team’s commitment to excellence evoked such comments as, “The staff is the best,” “Staying here was such a relief,” and “The Hospice staff made it an enjoyable experience.”
The VNA is the only non-profit home care and hospice provider in Indian River County. For over 40 years, this community has trusted VNA nurses, therapists, home health aides and staff to care for them in their homes. Patients and families benefit from the VNA’s unique ability of offering a continuum of care through the organization’s private duty, home health and hospice services. For more information on VNA careers or services, please visit www.vnatc.com.