Recently, VNA Space Coast and VNA of the Treasure Coast received ratings above state and national averages from the Centers for Medicare & Medicaid’s (CMS) ‘Home Health Compare’ star rating system. VNA Space Coast received its second 5-star rating this year in patient satisfaction, and maintained a star rating of 4.5 for quality of care. VNA of the Treasure Coast achieved a 4.5-star rating for quality of patient care, and a 4-star rating in patient satisfaction. Most home care agencies in the country are ranked between 3 and 3.5 stars, putting VNA in the top percentile nationwide. The star-ratings were designed by CMS to empower patients to make educated and informed decisions when it comes to choosing a home health care provider.
“We strive to provide the highest quality care to all of our patients and families in collaboration with their physicians,” said VNA President & CEO, Mary Linn Hamilton. “It is with great pride that our efforts are demonstrated by these ratings to reflect this high level of quality. I am so proud of what we are able to accomplish, which would not be possible without all of our staff supporting each other.”
VNA Space Coast’s patient satisfaction survey results revealed the agency is rated above state and national averages for: providing care in a professional way; communicating with patients; discussing medications, pain and home safety with patients; overall agency care; and how likely patients are to recommend the agency to friends and family. VNA of the Treasure Coast’s quality of patient care is recognized in the top 11% of agencies in the state, and the top 17% nationwide. VNA of the Treasure Coast provides home health, hospice, private duty and community wellness services to Indian River County residents, and has had a presence in the community for over 41 years. VNA Space Coast has been providing non-profit home healthcare and community wellness services in Brevard County since 2000.
To learn more about the home health agencies in your area, visit www.medicare.gov/healthcarecompare for star ratings and more. To learn more about VNA services, please call 772-567-5551.