Vero Beach: (772) 494-6161
Melbourne: (321) 805-3848

VNA Response to COVID-19

During this challenging time, the VNA is still here providing care. We are closely monitoring the situation and we have changed our guidelines so we can do our part to flatten the curve and reduce the spread of infection. Below you will find updates and information on VNA services surrounding COVID-19.

During these challenging times, safety is our highest priority

The VNA continues to provide the highest quality care, and we have taken necessary precautions so we can continue to deliver care in a safe and responsible manner.

We are closely monitoring the situation in our community and have instituted certain protocols so we can meet the needs of our community. Some of the steps we have taken to protect our staff and patients include:

  • Supplying clinicians and caregivers with personal protection equipment (PPE) while following the CDC’s guidelines
  • Educating VNA staff on appropriate infection control protocols
  • Utilizing virtual visits and telemonitoring
  • Daily monitoring and screening of VNA employees
  • Screening patients prior to each visit and taking protective appropriate actions as needed
  • Instituting a mandatory handwashing policy for staff
  • Encouraging staff to work from home
  • Limiting access to VNA facilities and buildings

We understand that this is a time when anxiety and fear are running high, and the VNA cannot express how much we are grateful for our dedicated staff who continue to care for our patients. Our caregivers are truly on the frontlines, and it will always be our first priority to keep them and our patients safe.

For the safety of our patients and staff, we have changed the visitor guidelines for the VNA Hospice House. If your loved one is at the hospice house and you plan to visit, please call (772) 978-5600 to learn more about these guidelines. 

The VNA has cancelled all community events at this time. This includes blood pressure/blood sugar clinics, support groups, Camp Chrysalis and the VNA Caregiver Conference. Please continue to check this page for more updates.

The VNA Mobile Clinic is open on the following hours:

Monday – Friday: 9:00 am – 5:00 pm at Walmart parking lot (5555 20th St., Vero Beach)

The mobile clinic will be drive up only. Patients will be seen in their cars and treated as needed.

The VNA Mobile Health Clinic is NOT TESTING for Coronavirus (COVID-19). If you think you have COVID-19, please call Cleveland Clinic at 772-226-4846 to inquire about testing.

For more information about the mobile health clinic, please visit

Vero Beach Hidden Treasures
656 21st St, Vero Beach

The Vero Beach thrift store is not open at this time while we continue with some exciting refurbishments. We are not accepting donations at this store right now.

Sebastian Hidden Treasures
11646 Us Hwy 1, Sebastian

The Sebastian thrift is open from 9:00 a.m. – 4:30 p.m. Monday through Friday. We are limiting how many customers can enter the store at a time, require everyone respect social distancing guidelines, and have implemented cleaning protocols to ensure the safety of staff and customers. The store is accepting drop-off donations, with the exception of clothing. 

We are not scheduling any pickup donations at this time for either store.

What is coronavirus disease 2019 (COVID-19)?
Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

What are the symptoms of COVID-19?
Patients with COVID-19 have had mild to severe respiratory illness with symptoms of:
• fever
• cough
• shortness of breath

How can I help protect myself?
People can help protect themselves from respiratory illness with everyday preventive actions.

  •  Avoid close contact with people who are sick.
  •  Avoid touching your eyes, nose, and mouth with unwashed hands.
  •  Wash your hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.

If you are sick, to keep from spreading respiratory illness to others, you should

  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. 
  • Clean and disinfect frequently touched objects and surfaces

What do I do if I think I may have been exposed to COVID-19 or experiencing symptoms?

If you are experiencing symptoms such as fever, cough or shortness of breath; have been around someone diagnosed with COVID-19; or have returned from international travel or a cruise within the last 14 days, please call the county health department:

Indian River County Health Department: 772-794-7472
Brevard County Health Department: 321-454-7101

Support our Clinicians on the Front Lines

Now more than ever your help is needed. During this time of crisis, your gift will ensure that the VNA can continue to provide care during COVID-19 and help our most vulnerable population. To make a donation, please visit 

A VNA Message Regarding COVID-19 

COVID letter